問題：The stationery and printing company S Co, has recently upgraded its computers and printers so that more production has become automated. Many middle managers will now be made redundant.
　　This is known as:
　　A. Outsourcing
　　B. Delayering
　　C. Downsizing
　　D. Degrading
　　答案：The correct answer is: Delayering
　　解析：Rationale: Information technology has enabled managers or staff 'lower down' the hierarchy to make decisions previously made by middle management. This is known as delayering.
　　Pitfalls: You may have been tempted to think that this was downsizing. Downsizing, however, means reducing staff from all levels or layers in the business.
　　Ways in: It is 'layers' of middle management that have been removed. This may help to direct you to the answer 'delayering'.